Externalization
Create or grow nearshore Shared Service Center in Eastern Europe as part of your X-SHORE Strategy
ADVISORY
Shared Services & Outsourcing
I have extensive experience on Eastern-European IT market with focus on Romania and Moldavia. I have proven track record in setting up, scaling and maturing shared service centers for BPO (finance and HR functions) and in the IT.
I succeeded in setting up or in improving Shared Service Centers in rightshore context (onshore-nearshore-offshore) or in nearshore-nearsore (Romania – Morocco) setup.
My experience
I managed nearshore delivery center setup in Romania in a 3 site context: Onshore (France) – Nearshore – Offshore (India).
We started with 2 people in a meeting room and managed a growth to 500 people in 3 years.
We managed everything: setup facilities, hiring support functions, establishing partnerships with local providers and with the universities, dealing with recruitment, transitions and activities hand-over and much more…
Outsourcing Services
01.
Greenfield
Create a completely new Shared Services Center in Romania and/or Moldavia by leveraging on my own experience and network, my knowledge on local processes, legal and administrative constraints.
Create the entity structure, hire key personnel, join forces with the local partners and universities, launch transitions.
02.
Brownfield
Assess existing nearshore and offshore setup, analyze the rightshore strategy and processes with the goal of preparing the organization to future expansions. Propose scale-up or scale-down approaches and plans, find solutions for flexible approaches by leveraging local market 3rd party partners and universities.
03.
Improvement
Assess existing Shared Service Center organization and setup and propose improvements and optimizations with the following goals:
- Process improvements
- Transversal organization across geographies
- Flexibility in hiring and onboarding talents
- Turnover management
