Managing Matrix Organizations
Cover large spectrum of technologies
using cross geographies organizations
based on the power of communities or practices
Matrix organizations

In a matrix organization, communities (also referred to as practices) form the horizontal axis, while delivery represents the vertical axis. Communities focus on people and talent development, whereas delivery is closely aligned with business and client needs. Companies may use the term “practice” or “community” to describe this concept.
Communities are people-centric organizations that foster talent growth. Typically, multiple communities exist within a company, each centered around specific skill sets such as project management, solution architecture, software development, or expertise in areas like ERP, CRM, and cloud technologies.
The model allows organizations to scale up, to prepare their future and to rapidly onboard of offboard people on the projects based on the needs.


GROWTH & CAPACITY PLANNING
Partnerships thrive when the skills and resources of talented individuals and teams are connected within a sustainable community
A community’s clear purpose and outcomes focuses on the company’s business needs and goals
CULTURE & ENGAGEMENT
Strong communities attract talent in a global context of scarcity.
Community goes beyond strictly functional roles and creates a feeling of belonging. High-touch community management achieves higher retention.
THOUGHT LEADERSHIP
Ideation and distribution of our Point of View on specialized areas of expertise. For internal, external and client audience.
TALENT DEVELOPMENT
Long-term success -even sustainability – of a partnership requires consciously making people the number one priority. Communities are the Most Scalable Model for Talent Development.
PODs / SQUADs are the roots of delivery

Cross-functional teams which combine talent from diverse communities
Core members are SMEs (Subject Matter Experts) that have the technical, leadership, and communication skills to drive team toward success.
Core members know what good looks like and are highly valued by both the team and the stakeholders.
Pod’s are purpose-built, cross-functional delivery teams.
Pod’s focus on product and solutions, and are fueled by communities.
Specific KPI’s within each dimension are unique to each pod.
Pod teams often are built hybrid, where client and partner skill set and experience are leveraged to achieve the best outcome.
- Community based vs. Individuals based
- “The right results” vs. “Are they in ‘x’ location”
- Off-Premise, Within Reach
- Pushing the limits of Velocity, Quality, Autonomy and Product KPIs in a fun and engaging way
A Day in a Life of a POD
